It's All About Character
1260 E. Locust St. Suite 301
Phone: 909.947.7888 Fax: 909.947.7881
Toll Free: 800.838.8024
Business hours: 8:30 to 5:30, Monday to Friday, PST
CFR Performance is a major automotive supplier and distributor of car and truck accessories. We are a part of a family owned and operated tradition of automotive Excellency, which dates back to the late 1970's. Since then we have put together some new and innovative products for our customers. At CFR, we use our long tradition of wisdom in automotive business and customer satisfaction to provide you with superior quality and cost effective products.
Over the years, our product line has grown to more than 800 part numbers, and we are coming up with more new products each week. We are entirely customer focused, shipping most stock orders within twenty-four hours, with a fill-rate exceeding 97%. Our mission at CFR Performance is to provide the highest innovative quality performance products to our consumers at competitive pricing without lowering our standards.
Terms and Conditions
12 Months Limited Warranty
CFR Performance warrants that all of its products shall be free of defects in materials and/or workmanship. All CFR Performance products come with a limited 12 months warranty for the original purchaser accompanied by the original sales receipt. Warranty is limited to those products that have been installed by trained professional service dealers. This warranty does not cover any defects caused by improper installation or damage resulting from collision, misuse, negligence or unauthorized alteration.
We accept returns within 30 days from the ship date. However, ALL returns must be accompanied by a Return Good Authorization Number (RGA) in order for it to be processed. In some cases, a digital photo of an item or product may need to be taken by the customer and submitted to CFR in order to process an RGA Number. Please email us at firstname.lastname@example.org or call us at 909-947-7888 to obtain this required RGA number.
Click here for the RGA Form that must also be filled out and sent along with your return.
Products must be received within 14 calendar days of the issuance of the RGA.
Please mark the corresponding return number clearly on the outside of all the boxes being returned. This will help us to process your return in a timely manner. As a reminder, you will be responsible for items lost or damaged in-transit, for your security, we highly recommend that you insure the return package and retain your receipt. Please send all returns to:
1260 E. Locust St. Suite 301
All good merchandise returns are subjected to a 15% Restocking Fee and can only be accepted under brand-new and un-installed condition. We do not accept Exchanges, we will credit customer for the returned product and it will then be up to the customer to re-purchase the correct item. When no error on our part exists with the shipping of any purchase, you will be subjected to incur the cost associated with re-shipping a package and the original shipping cost is not subjected to a refund.
If we make an error and ship you the wrong part, you need to contact us within 7 days of receiving the product.
Upon receipt of your product, please inspect the packaging to ensure that it has not been damaged. If the packaging or product has been damaged, please contact the shipping carrier immediately to report the damage. Any claims for merchandise defects must be made within 7 days after receipt of merchandise. We will send a replacement part or replace the merchandise at our discretion.
All returns will be credited back to the original form of payment within 10 business days upon receipt.
We Do Not Pay for Return Shipping. No Exceptions.
We accept Visa, Master, Discover, and American Express Cards. We only accept these cards from U.S. Banks. For International buyers, please use paypal or money orders as your payment method. Please note that no shipments will be made to P.O Box address. CFRPERFORMANCE.COM reserves the right to refuse service to anyone attempting fraudulent transactions.